Receptionist Console Webinar (and some info about the web app)
On 10/22/19, Simon Weaver from Vonage held a webinar in which he explained the receptionist console and talked a little about the app that it's a part of. The video includes questions by LSC employees and his answers.
Here's a link to the video if you'd like to view it or download it from Box. From 0:00 to 2:42, he talks about some of the features of the app. The Receptionist Console walkthrough starts at 2:43 and continues to the end.
For more information about the app (this only applies to remote workers and receptionists, see the DesktopConnect App (Softphone) Guide--for remote work